Terms of Service

Forefront Media LLC provides digital marketing services for contractor businesses, including but not limited to paid advertising (Meta and Google Ads), CRM and lead automation, website design, local SEO, social media and content, and reputation management.

We make reasonable efforts to deliver campaigns and strategies that generate leads and qualified quote appointments, but we do not guarantee any specific number of leads, appointments, revenue, return on ad spend, or search rankings. Results vary based on market, trade, seasonality, budget, and the competitiveness of your service area.

You must be at least 18 years old and authorized to enter into a binding agreement on behalf of your business to use our services. You agree to provide accurate and current information when submitting forms, audit requests, or lead capture inquiries, and you are responsible for maintaining the confidentiality of any credentials, dashboard access, or accounts we provision on your behalf.

To enable us to perform our services effectively, you agree to:

• Provide timely access to the accounts, assets, and information we reasonably request (for example, ad accounts, website access, business profiles, and CRM credentials).
• Provide accurate information about your trade, service area, budget, and capacity.
• Respond to leads and inquiries promptly, as response speed directly affects conversion outcomes.
• Comply with all applicable laws and the platform policies of the advertising networks and tools we use on your behalf.

Fees, billing cycles, and payment terms for services are set out in the agreement or proposal signed between you and Forefront Media LLC. Unless otherwise stated in writing, invoices are due as agreed, and services may be paused or suspended for accounts that become past due. We may adjust fees with reasonable advance written notice.

Advertising budgets and third-party platform costs (for example, ad spend and software subscriptions) are separate from our service fees and are the responsibility of the client.

These Terms remain in effect while you use our services. Either party may terminate an engagement in accordance with the notice period set out in your signed agreement. Upon termination, you remain responsible for fees accrued through the effective date of termination. Sections of these Terms that by their nature should survive termination (including those regarding limitations of liability and intellectual property) shall remain in effect.

All content, creative assets, campaigns, dashboards, templates, tools, and materials developed by Forefront Media LLC remain our property unless otherwise assigned in writing. Upon full payment, campaign assets produced specifically for you may be licensed for your ongoing use as outlined in your agreement. You retain ownership of your trademarks, brand materials, and business data.

Our services may integrate with or rely on third-party platforms, advertising networks, and software tools. We are not responsible for the availability, accuracy, pricing, or policies of these third parties, and we are not liable for outages, account suspensions, policy changes, or data handling by such providers. You agree to comply with the applicable terms of any third-party platform used in connection with your campaigns.

Our services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Forefront Media LLC disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or that any particular outcome will be achieved.

To the maximum extent permitted by law, Forefront Media LLC and its officers, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, leads, or revenue, arising out of or related to your use of our services. Our aggregate liability shall not exceed the amount you paid us for the services giving rise to the claim during the three months preceding the claim.

You agree to indemnify and hold Forefront Media LLC harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of our services, your violation of these Terms, your infringement of third-party rights, or inaccurate or misleading information you provide for use in your campaigns.

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes take effect constitutes acceptance of the revised Terms.

These Terms shall be governed by and construed in accordance with the laws of the state in which Forefront Media LLC is registered, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of competent jurisdiction located in that state.